Includes bibliographical references (page 231) and indexĪccess-restricted-item true Addeddate 17:01:02 Associated-names Patterson, Kerry, 1946- author Grenny, Joseph, author McMillan, Ron, author Switzler, Al, author Boxid IA40203924 Camera USB PTP Class Camera Collection_set printdisabled External-identifier Crucial Conservations gets you past the hard parts of dialogue and helps you achieve relationships that are real, productive, and that will enrich your life and career"-The dust jacket Crucial Conversations is filled with practical advice you can start using today: Prepare for high-stakes conservations Make it safe to talk about almost anything Transform unpleasant emotions into powerful dialogue Be persuasive, not abrasive. Now, the authors have revised their bestselling classic to provide even more ways to help you take the lead in any tough conversation: New firsthand accounts of how these skills changed readers' lives New case studies showing how business leaders successfully applied these methods to achieve results New links to videos teaching what to do and what to avoid during crucial conservations New research findings offering fresh insights for applying the skills taught in the book. Since then, millions of people have learned how to hold effective crucial conversations and have dramatically improved their lives and careers thanks to the methods outlined in this book. Crucial Conversations exploded onto the scene ten years ago and revolutionized the way people communicate when stakes are high, opinions vary, and emotions run strong. This New York Times bestseller and business classic has been fully updated for a world where - Selection from Crucial Conversations: Tools for Talking When Stakes are High, Third Edition, 3rd Edition Book. "Perhaps once a decade, a book comes along that transforms people's lives in a very real, measurable way. Keep your cool and get the results you want when faced with crucial conversations.
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